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privacy policy

This Privacy Policy describes how your persona information is collected, used, and share when you visit or make a purchase from exquisite-mane.com (the “Site”).

Personal information we collect

When you visit, we may collect certain information about your device, including information about your web browser, IP Address demographic Information and Personal information. We collect this information in the two ways:

  1. Automatically

  2.  Information you provide to us during the transaction.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”. We collect Device Information using the following technologies:

  1. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. All cookies used by our website are used in accordance with current UK and EU Cookie Law. Before the Cookie is place on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing cookie, you will get a better experience. You may, deny the consent; however certain features of the website may not function fully or as intended.

  2. “Log Files” track actions occurring on the site and collect information about your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  3. “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

Personal Information includes Device information and Order Information. We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with  information, advertising or special offers relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).We sometimes use your device information to remind you of products you've browsed using targeted adverts on sites such as Facebook.


SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WiX to power our online store--you can read more about how WiX uses your Personal Information on: https://www.wix.xom. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a EU resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be securely transferred outside of Europe, including to Canada and the United States.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

CHANGES

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at

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